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A novel approach to increase efficiency of OSS/BSS workflow planning and design
Reference
Tetiana Kot, Andrey Reverchuk, Larysa Globa, Alexander Schill, "A novel approach to increase efficiency of OSS/BSS workflow planning and design", In Proceeding: Business Information Systems, pp. 142–152, 2012. [doi]
Bibtex
@inproceedings{kot2012novel,
title={A novel approach to increase efficiency of OSS/BSS workflow planning and design},
author={Kot, Tetiana and Reverchuk, Andrey and Globa, Larysa and Schill, Alexander},
booktitle={Business Information Systems},
pages={142--152},
year={2012},
organization={Springer},
doi={10.1007/978-3-642-30359-3_13}
}
title={A novel approach to increase efficiency of OSS/BSS workflow planning and design},
author={Kot, Tetiana and Reverchuk, Andrey and Globa, Larysa and Schill, Alexander},
booktitle={Business Information Systems},
pages={142--152},
year={2012},
organization={Springer},
doi={10.1007/978-3-642-30359-3_13}
}
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